Electrical contracting: an example.
people agent: The Organization Builder
Roles are defined only after somebody has already failed at one, and every promotion turns into an argument. In this example, the assistant writes the outcomes, the competencies and the scorecard before a single candidate is contacted, and scores every interview against the same things.
An illustrative example, not a client result.
Example figures.
- Ninety day turnoverDown from 34% across 61 field hires
- 9%
- Time to offerDown from six weeks, same hiring standard
- 11 days
- Roles definedEach with a scorecard written before the search
- 22
- Deep on the benchNamed successors for every leadership seat
- 3
What changes.
In this example, turnover inside ninety days falls to 9%, down from 34% across 61 field hires, and time to offer comes down from six weeks to eleven days against the same hiring standard. 22 roles are defined, each with its scorecard written before the search, and every leadership seat has three named successors.
What the Organization Builder does.
The people seat, one of nine that come with Workspace Assistant.
Defines the seat before the search. Outcomes, competencies and a scorecard are written down before a single candidate is contacted.
Interviews against evidence. Questions come from the scorecard and answers are recorded against it, not against a feeling in the room.
Puts people before plans. Structure follows the people actually available, and the gap is named rather than wished away.
Makes the first ninety days a document. Every hire arrives to written expectations, a check-in schedule and a decision point.
Keeps the bench visible. Successors are named for each leadership seat, with the development gap stated.
How a hire moves.
- The need is described in plain EnglishOne sentence about the gap is enough
- The Organization Builder drafts itScorecard first, then the search
- Every interview scores the same thingsEvidence, not impressions
- The Contrarian challenges the pickThe critic seat reviews before delivery
- You decide, then the offer goesApproval is required by rule